Got greeted with this message today. I’ve been playing Apex on linux for more than a year. Not sure if this could be related? Is this just me?

I’ve contested the ban and I’m currently waiting for a response from ea support.

UPDATE : Got an email response from EA today. It’s basically a generic message saying that my account was associated with “cheating practices” and so they will not remove the ban.

This is absolutely fucking ridiculous! I’ve been playing this game since 2020 and have 3K+ hours on record, now this shit happens and there’s no recourse ? Fuck this company.

  • Matriks404@lemmy.world
    link
    fedilink
    English
    arrow-up
    18
    ·
    6 days ago

    I really love how various services nowadays will just ban you without providing any context why you were banned.

    Probably half of the time I am banned I have no idea which rule I violated, which makes me more likely to violate it again, when I wait till I am unbanned or create another account.

    • ℍ𝕖𝕝𝕚0𝕤@social.ggbox.frOP
      link
      fedilink
      English
      arrow-up
      4
      ·
      6 days ago

      I did try to create a new account, but it’s really annoying because my original EA account is linked to my steam account, and cannot be unlinked. So I would need another steam account as well. Unless I can figure out a way to play without steam, which I’m not sure how to do because of… you guessed it, fucking anti-cheat.

    • lud@lemm.ee
      link
      fedilink
      English
      arrow-up
      2
      ·
      6 days ago

      At least when it comes to games, they likely don’t want to disclose to potential cheaters how they detected them.

      It’s also a support burden to look into every case of automated bans.

  • NastyNative@mander.xyz
    link
    fedilink
    English
    arrow-up
    2
    arrow-down
    26
    ·
    6 days ago

    They banned you for a reason. I have yet to meet a cheater that admits it. They all deny it the last study done 57% of gamers are using some type of cheat.

    • ℍ𝕖𝕝𝕚0𝕤@social.ggbox.frOP
      link
      fedilink
      English
      arrow-up
      16
      arrow-down
      2
      ·
      6 days ago

      Why would I open this post if I was actually cheating ? The whole point is that I got banned but never cheated. This is a false positive related to playing with proton.

      • Draconic NEO@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        ·
        6 days ago

        These types of losers argue that anyone who was banned for any reason is a cheater, merely because they have a ban, and yes it’s a logical fallacy to argue that, it’s called circular logic. It’s a common tactic among trolls, and bad-faith actors.

      • NastyNative@mander.xyz
        link
        fedilink
        English
        arrow-up
        2
        arrow-down
        20
        ·
        6 days ago

        Cheaters make appeal request all the time. I admin for some game servers and never seen a vpn cause a false positive. As a matter of fact most cheaters use vpns to try and play on servers that dont allow vac bans by purchased/stolen/newsteam accounts. Only you and god know the truth but Im going off experience.

        • piccolo@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          15
          ·
          6 days ago

          Look at where you are at “linux_gaming” proton is not a vpn, but a wine wrapper. I get warnings all the time from Apex’s anticheat “failing” havent been banned, but wouldnt suprise me it would cause a false positive.

        • Draconic NEO@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          edit-2
          6 days ago

          Look buddy, I know that using circular logic to try and presume and decide that someone is a cheater may fly on Steamcommunity, 4chan, and kiwifarms but it doesn’t fly here on Lemmy, so while such an argument might get people to nod their heads on those places, it’s not going to work out here.
          The people here are technically savvy, and also privy to many of the deceptive and manipulative tactics used by people like you to foster ill will against other players who in reality didn’t do anything wrong.

        • sugar_in_your_tea@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          1
          ·
          edit-2
          6 days ago

          That might be relevant if OP was talking about using Proton VPN, but they’re talking about Proton, the compatibility layer shipped with Steam for Linux.

          There are a ton of documented cases where bans falsely identify Linux users as cheaters, and later many (most?) of those bans get overturned. It seems to come in waves (likely an anti-cheat update), and it’s annoying every time.

          My solution is to just not play games with anti-cheat, because there’s no way I’m going back to Windows, and there’s also no way I’m going to play the ban/appeal game. My time is worth more than that.

  • Dark_Dragon@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    2
    arrow-down
    12
    ·
    7 days ago

    Now you’ll say fuck this company. When they new game you like, you’ll be first in line to pre order the game. If you really want to fuck this company never ever buy from them only raise your sail in high seas.

  • stargazingpenguin@lemmy.zip
    link
    fedilink
    English
    arrow-up
    154
    arrow-down
    1
    ·
    8 days ago

    If I remember right, about a year ago they were banning a lot of Linux players. It might be happening again.

  • sp6@lemmy.world
    link
    fedilink
    English
    arrow-up
    107
    ·
    edit-2
    8 days ago

    Looks like you’re not the only one:

    https://www.reddit.com/r/linux_gaming/comments/1f5kyd1/psa_using_proton_experimental_or_at_least/

    https://www.reddit.com/r/linux_gaming/comments/1ffxfjb/apex_legends_proton_epic_bug_that_do_that/

    They’ve falsely banned linux players before, once in March 2023 and again in August 2023.

    I got hit in the Aug 2023 ban, and had my permaban overturned after 1-2 weeks. Expect to have your appeal rejected, we had to make enough of a fuss about it to get a community manager to reach out to the development team to get people unbanned:

    https://www.reddit.com/r/apexlegends/comments/15uqt7w/linux_users_getting_falsely_banned_again/

    https://answers.ea.com/t5/Technical-Issues/Linux-players-getting-banned/td-p/12338557/page/50

    I haven’t played in 9-10 months since the false positive put a really bad taste in my mouth, so I don’t have any datapoints to add for the current state of things, but I wish you the best of luck getting unbanned.

  • 20hzservers@lemmy.world
    link
    fedilink
    English
    arrow-up
    51
    arrow-down
    3
    ·
    8 days ago

    There a free cheats for apex on Linux that are undetected by their shitty anti cheat. These Linux still eventually get caught manually so the anti cheat team just sees a lot of Linux users cheat and innocent players get caught in the crossfire b/c of their incompetence.

  • jordanlund@lemmy.world
    link
    fedilink
    English
    arrow-up
    48
    arrow-down
    1
    ·
    8 days ago

    Why do they care what OS people use? Is it the anti-cheat software that needs Windows?

    • Grangle1@lemm.ee
      link
      fedilink
      English
      arrow-up
      91
      arrow-down
      3
      ·
      edit-2
      8 days ago

      Yes, it’s invasive kernel-level anti-cheat common in competitive multiplayer games now, because cheaters will mod their system that much for the sake of getting around the anti-cheat. Annoying from all sides.

      That, and despite many devs being Linux fans, there does seem to be a (false) perception that Linux is the OS of choice for cheaters.

      EDIT: Just remember, can’t play a game on Linux? It’s ALWAYS either the DRM or anti-cheat. Either way, corporate BS that hinders honest paying customers more than the people it’s trying to stop.

      • ulkesh@lemmy.world
        link
        fedilink
        English
        arrow-up
        5
        ·
        8 days ago

        Exactly. It’s insane how moronic EA or other publishers are that think “oh they’re on Linux they must be hacking/cheating our game.”

        I would wager they have never touched Linux in their life.

        • piccolo@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          2
          arrow-down
          1
          ·
          6 days ago

          Its probably the fact a significant amount of cheaters use linux, but the overall market of players use linux… so nuking all linux players is harmless to their bottom line.

          • billbasher@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            edit-2
            6 days ago

            Market share is growing with the existence of Proton and the incoming presence of Microsoft Recall. I will be deleting my Windows OS when they do that. Dual booting the same files didn’t work so I never made the full switch but I only use Windows for gaming

    • NuXCOM_90Percent@lemmy.zip
      link
      fedilink
      English
      arrow-up
      11
      ·
      8 days ago

      Not sure on ApeLegs but they have increasingly been disabling linux “support” for the Battlefields because of their anti-cheat.

      I don’t know how popular ApeLegs actually is. But for a lot of live games? Those are making MASSIVE bank and anything that can hurt the economy can kill the game. So a lot of studios actively just disable/block linux support because the added effort of making sure everything works in Proton is too big of a risk. Because nothing would increase Linux marketshare quite like free vdollars in Fortnite.

      It really fucking sucks. But I find that many studios (like Digital Extremes) are really good about making it clear that even though they don’t officially support Linux, they are very much fans of Proton (and Warframe has had a lot of bugfixes specifically FOR Proton support). Whereas EA has spent the past few months systematically disabling Linux “support” for every game they develop.

    • Zeke@fedia.io
      link
      fedilink
      arrow-up
      9
      arrow-down
      2
      ·
      8 days ago

      They don’t. I’ve been playing Apex on Linux for years now. Apex is doing ban waves for cheaters. OP likely did something that looked like or was cheating.

      • TrousersMcPants@lemmy.world
        link
        fedilink
        English
        arrow-up
        7
        arrow-down
        3
        ·
        8 days ago

        What he did was play on linux. You can have kernel level support for anti cheat on Linux so they look at that and see it as “suspicious” then ban.

        • littlecolt@lemm.ee
          link
          fedilink
          English
          arrow-up
          5
          arrow-down
          1
          ·
          7 days ago

          Apex does not use kernel level anti cheat. It just uses normal easy anti cheat.

        • Zeke@fedia.io
          link
          fedilink
          arrow-up
          7
          arrow-down
          4
          ·
          8 days ago

          Like I said in my previous comment. I also play on Linux and have been for years since season 12. I have not been banned. I also know people who have been banned on Windows who supposedly didn’t cheat. Maybe they did something toxic in game. We can’t really know what actually happened.

    • degen@midwest.social
      link
      fedilink
      English
      arrow-up
      4
      arrow-down
      1
      ·
      8 days ago

      In the past I don’t think it was possible to even play on Linux because of the anti-cheat, but I think Proton worked out a way to emulate it. Maybe something to do with that if it’s not technically “official” support? It’s extra stupid if the emulated anti-cheat is working fine.

      • MentalEdge@sopuli.xyz
        link
        fedilink
        English
        arrow-up
        16
        arrow-down
        1
        ·
        edit-2
        8 days ago

        No. EAC and Battleye developed ways to explicitly support proton, which has to be explicitly enabled by the developer for the game to run.

        Proton didn’t change, the popular AC options did. They’ve had proton support pretty much since the steamdeck launched, and it works great as long as the developer of a game bothers checking the checkbox for it.

        EAC works on linux just fine, and the fact that Apex runs, means Respawn deliberately allows it.

  • dubble_deee@lemmy.world
    link
    fedilink
    English
    arrow-up
    23
    ·
    7 days ago

    A year and a half back I was sent an email from Apex saying I was banned for hacking. I hadn’t played apex for a year and my account hadn’t been logged into during that whole time, so if they’re false flagging players that don’t even have the game installed then who knows that the fuck they’re doing in their anti cheat. They actually reversed the ban when I contested it though.

  • soloner@lemmy.world
    link
    fedilink
    English
    arrow-up
    21
    arrow-down
    2
    ·
    8 days ago

    Tbh I know this isn’t helpful, but I recommend take the L and find better games to play. Errantly perma banning users shows a lack of consumer consideration and does not deserve further energy to fix. They fucked up, take your business elsewhere.

    Again, I know it’s not helpful but I think worth considering. Companies some decades ago used to be user experience as the top goal, but that has gone to the sidelines for many companies, and I don’t think it’s good to normalize. Hence, boycott when it happens.

    • ℍ𝕖𝕝𝕚0𝕤@social.ggbox.frOP
      link
      fedilink
      English
      arrow-up
      12
      arrow-down
      1
      ·
      8 days ago

      I’m sorry to say it is extremely popular (for some good reasons imo) and my friends are playing it. Besides, not a lot of competitive games even support linux to begin with. I was grateful that Apex did until now.

    • SolarPunker@slrpnk.net
      link
      fedilink
      English
      arrow-up
      6
      arrow-down
      4
      ·
      edit-2
      8 days ago

      << If this Linux guy is so smart to use that OS…it shouldn’t play this shitty game. >> -EA staff, actually doing something good for the planet

  • yggstyle@lemmy.world
    link
    fedilink
    English
    arrow-up
    8
    ·
    8 days ago

    They probably just flagged you for not being in the normal environment. For all their bravado their detection is dogshit. I’ve had issues with them just flagging something over a VM and… flagging a batch file closing their launcher. I wish I was joking.