Here I am, going to get downvoted into oblivion, but you already speak about the topic so I want to ask.
Trans people have the cure for their condition - that being surgery. Why shouldn’t being trans (before actually transitioning!) considered being ill?
Sorry if I come as rude but in today’s hellscape there’s really no way to ask that without sounding like a douche.
I understand your point but every single person that said that to me was unable to form their message neatly and efficiently.
No hello. No asking if it’s okay to ask. Write concisely, state all your questions in first message, drop the masquarade of niceness. People who use that get similiar response - and without the awkward call-like “gimmie a sec, need to check” or worse “let me circle back to it later”. As soon as I get the info, you have it. In the meanwhile, you can focus on something else.
Not saying this applies to you though - simply yoir comment caused a flood of bad memories of call-centric people being unable to use messages, mostly due to laziness.