Different places have different problems, so stating it is all policy or all individuals is both wrong. If you live where ebikes are not legal, then there is a policy problem. If you live where ebikes are legal, but they are not safe to use then there are policy problems. If you live where their are safe bike paths but they don’t connect to anything you have a policy problem. If ebikes are legal and safe, but people think they are not safe/legal then there is an individual problem.