I am sorry for posting about this, since it’s a recurring issue, but I can’t do anything else about it.

  • ExtremeDullard@lemmy.sdf.org
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    11 months ago

    It is huge operation keep afloat by a few people

    Exactly what I regret paying for. Obviously they’re in over their head.

    I don’t mind paying for a service. In fact, I believe in paying for what I use so much that it’s the very reason I chose to open an account with SDF to take my first steps on the Fediverse rather than open free accounts on bigger servers. But I do have a problem when whatever I paid for chronically doesn’t work properly. Had I been told SDF was understaffed and underfunded, I would have sought to pay for the same services from someone else - or even host my own instances.

    I understand what you’re saying, SDF’s raison d’etre and philosophy totally resonates with my own set of values, and I sympathize with their staff. But the fact remains that I regularly spend 10 minutes posting something that disappears in the ether because some stupid bug no other (free) Lemmy instances seem to have doesn’t get fixed on the one instance I really really want to support.

    After like the 5th time, and with the other problems I have, it gets to be supremely frustrating.

    It’s not the money. If SDF asked me 10x the amount I paid, and do so yearly, I would still pay it for basic, fully functional services. It’s the really nasty feeling of trying to do the right thing and getting less than everybody else for my goodwill.

    • bitcrafter@lemmy.sdf.org
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      11 months ago

      And even being understaffed and underfunded would at least be understandable, but some of these problems have been caused by the completely unnecessary upgrade of Lemmy to a non-stable branch.

    • u/lukmly013 💾 (lemmy.sdf.org)@lemmy.sdf.orgOP
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      11 months ago

      You’re making it sound like you actually had to pay. It’s like with other instances. You can donate, but you don’t have to. Unfortunately, I am unable to do so due to them using PayPal without allowing guest payments from Slovakia, so I am here for free. I wish they used OpenCollective.

      But let’s snap back. Where exactly did you have to pay? I feel like you might have gotten scammed.