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As many of you know, I posted recently about my experiences and outlook on Kagi, the paid search engine. It's gotten some positive press recently, ironically right after I made my blog post about why I no longer liked or trusted it. This blog post was called "Why I Lost Faith In Kagi" and was a pretty simple quick collection of my thoughts that I primarily wrote so it'd be easier to find again later to link to people when discussing Kagi versus making it a fedi thread I couldn't search for easily later. Across the four social media platforms I linked this blog post on, I'd say it got a total of about 40 likes and few reblogs.
https://d-shoot.net/kagi.html
I say this because this morning I woke up to an email from Kagi's CEO, Vlad, who had seen the post and was upset about it. I have an email address listed on my blog (which is why I didn't bother removing it from these logs), which is what he sent his emails to. I am posting this entire email chain in this thread and will briefly post my thoughts about it, but I feel like it's something that needs to be seen. Please take note of the subject of the email as well (EDIT: It got cropped out sorry, the subject is "Fatih [sic] can not be lost"). Also, since the alt text would get extremely long with some of the transcripts, I've provided a text dump of the emails here for screen reader users and will offer a more abridged description in the alt text: https://d-shoot.net/files/kagiemails.txt
The main reason is that the CEO continues to respond after 2 requests to stop the conversation, it would’ve been more appropriate after the request to just simply make a blog post or something addressing the points made on the blog post itself without naming the author, that way they’re talking to their community about community concerns.
Repeated responses via direct message after being asked to stop 2+ times is harassment. The initial reach out itself was perfectly fine and expected, but respecting when someone doesn’t want to engage in the conversation directly, and reaching out to the community in its entirety about the concerns is what should’ve been done by the CEO here for this to have ended in a better way for everyone.
The main reason is that the CEO continues to respond after 2 requests to stop the conversation, it would’ve been more appropriate after the request to just simply make a blog post or something addressing the points made on the blog post itself without naming the author, that way they’re talking to their community about community concerns.
Repeated responses via direct message after being asked to stop 2+ times is harassment. The initial reach out itself was perfectly fine and expected, but respecting when someone doesn’t want to engage in the conversation directly, and reaching out to the community in its entirety about the concerns is what should’ve been done by the CEO here for this to have ended in a better way for everyone.