Convincing people to use apps such as Signal is hard work and most can’t be convinced. But with those you manage to convince, do you feel happy to talk to them on Signal?
The problem is these people use Signal on Android/IOS which can’t be trusted and IOS has recently been in the news for having a backdoor. And it has also been revealed that american feds are able to read everyone’s push notifications and they do this as mass surveillance.
So not only do you have to convince people to use Signal which is an incredibly difficult challenge. You also have to convince them to go into settings to disable message and sender being included in the push notifications. And then there’s the big question is the Android and IOS operating systems are doing mass surveillance anyway. And many people find it taking a lot of effort to type on the phone so they install Signal on the computer which is a mac or Windows OS.
So I don’t think I feel comfortable sending messages in Signal but it’s better than Whatsapp.
These were some thoughts to get the discussion started and set the context.
We’ve had meetings spelling out to users what they should look for in a suspicious email. Then, once a week we would send out an email that was either legitimate or suspicious. We would ask them to look closely at the email and mark down on the questionnaire whether the email was suspicious or legitimate. A not insignificant number of people failed the test every week. Your average user just isn’t equipped with the mindset they need to be safe on the internet.
That is a completely different issue from “not having privacy at all” though.