• i_stole_ur_taco@lemmy.ca
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    13 days ago

    “But if it silently fails then we won’t know there’s a problem until a customer reports it and we go looking for it!”

    Yes, and that could be weeks before it becomes my problem again!

    • taladar@sh.itjust.works
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      13 days ago

      And weeks later, after that change has been rolled out to all the bars, the engineer now has to travel to every single one of them to fix it.