I don’t want to treat phone numbers as an ID, but for some reason my customers will give their phone number to me online far more willingly than they’ll cough up their email address, which is baffling only until you realize:
Most people are technologically incompetent and are intimidated by the avalanche of crap they get in their email, and
They never answer their phones anyway, so who cares?
I actually offer the option, because I don’t give a rat’s ass how people ignore me when I try to contact them. But when they place an order I at least need to be able to prove that I tried.
I don’t want to treat phone numbers as an ID, but for some reason my customers will give their phone number to me online far more willingly than they’ll cough up their email address, which is baffling only until you realize:
I actually offer the option, because I don’t give a rat’s ass how people ignore me when I try to contact them. But when they place an order I at least need to be able to prove that I tried.
I stopped being baffled when I realized most people are dumb as shit.
It’s just a fact of life, and we either see it or we don’t.
Yo sign me up 867-5309