Wilmore: “Thankfully, these folks are heroes. And please print this. What do heroes look like? Well, heroes put their tank on and they run into a fiery building and pull people out of it. That’s a hero. Heroes also sit in their cubicle for decades studying their systems, and knowing their systems front and back. And when there is no time to assess a situation and go and talk to people and ask, ‘What do you think?’ they know their system so well they come up with a plan on the fly. That is a hero. And there are several of them in Mission Control.”