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Joined 3 months ago
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Cake day: October 26th, 2025

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  • Tech support is somewhat different, for MSPs at least. In so far as billing and resolving the customers problem is usually aligned. Customer/tech support for places like Amazon or adobe is different. Adobe for example will typically only help out (resolving a billing dispute for example) only if you make it apparent you’ll leave/report them to a consumer bureau and they’re instructed in this fashion.

    The design choices are also sometimes shit on purpose. I get it though and was bitching about similar on a different post recently regarding Nextdoor making unsubscribing from notifications intentionally infuriating to do. Only offering to unsubscribe from all when you begin the account deactivation process.


  • How is this deceptive or harmful? From my understanding it’s stop people following others around and harassing them. Since muted people can follow you around and comment on your shit but now you can’t see them.

    Why would you just not block them back so you’re essentially invisible to each other? Instead of getting mad you can’t engage some that specifically pressed the “don’t let this user engage with me” button.




  • Realistically, as long as you’re polite or even just professional you’d get my respect. When I worked for an MSP some of the elitism of my coworkers was annoying. One older dude who I was providing support for asked how I “know all this stuff” about computers. Not only because it was my job but as I said him I’ve been messing around with computers since I was a kid. And a lot of that was breaking shit and having to fix it so my parents didn’t get mad.

    Glad I don’t do support directly anymore and if someone is rude or abusive; we can just terminate communication with them.







  • Also, sealioning is “just asking questions” (JAQ’ing off). Consistently interrogating a position or POV for example, with requests for evidence. Not asking someone to provide some sort of evidence for a single claim they made in reply to another user and refusal to find said evidence for them.

    Sealioning (also sea-lioning and sea lioning ) is a type of trolling or harassment that consists of pursuing people with relentless requests for evidence, often tangential or previously addressed, while maintaining a pretense of civility and sincerity (“I’m just trying to have a debate”), and feigning ignorance of the subject matter

    Emphasis mine. From wiki. I appreciate the attempt to deescalate though and accept it’s probably time to pack it in with that particular user.