“Device locks” limit device functionality and should go away. The only obligation should be financial, not restrictive.

The amount of resources and time wasted on micromanaging device locks is a revenue killer… get rid of the customer pain point, eliminate this as a reason to contact, the money you save from this sure outweighs the money wasted policing this ridiculous policy. Any device sold should be compatible with any major carrier… let’s make them compete for our business!!!

This was the previous glitch, this new glitch occurred within the last 24 hours

His ego🤣🤣😂😂😂

Well changing the name to “X” didn’t do him any favors

The other day, I was waiting at the auto mechanic and overheard a conversation where the customer stated they did not receive notification their vehicle was ready the previous day(somewhat upset). The advisor stated they called them twice and left two voicemails - both parties proceeded to show each other’s phones to indicate what they stated was true. I know one had an iPhone and I couldn’t tell the other, it had a case so I wasn’t sure.

The advisor says something, something always has an issue with our phones blasé blah, T-Mobile, something something.

I thought about intervening, and ultimately deciding not to. Millions of people use their cellphones everyday. I don’t even know where to begin, the extent of this issue is crazy and the fact most people are not even aware is how they are getting away with it. What if that was a call/voicemail/sms from the hospital about a loved one. The severity of this matter seems to go over people’s heads and anytime someone brings this up - the way some people dismiss it is ridiculous. Never had these issues on older cellular tech - 5G is just not reliable for communication - these missed communications can be ruining people’s lives and they dont even know it is happening smh…

On my business device with dual SIM (primary SIM 5G on data preferred, second SIM 5G off voice sms preferred) - I got an OTP from bank, it did not come, I wait, nothing, I go into settings - disable 5G, the text came through instantly.

Unacceptable.

Some dolt said: “I don’t see an issue with this. The original agreement is, T-Mobile pays your phone off for you in time. If the customer willingly pays their phone off with their own money, then I don’t see why T-Mobile should continue to give you credits. It’s not the customers money. T-Mobile gives the customer the trade in value via a bill credit so essentially T-Mobile has done their part in reimbursing the customer for their traded device. So what’s the actual issue here? I’m genuinely curious”

…sigh. The more I’m stuck on this planet, it’s so difficult interacting with people. The gift( and curse) of having an above average level of both I/Eq is exhaustive.

Are they wilfully obtuse are really that dense. Why is comprehension such a challenge for most people.

T-Mobile themselves encourage early payments towards EIP. But let me just get to the point. The AGREEMENT is contingent upon CONTINUED SERVICE, not the duration of the EIP balance. It’s so stupid, they purposely give a device $5 FMV just to deduct that from the promotion credit and to split $5 over 24 months, at least online. You have to upgrade in store and ask to apply trade in value towards your EIP. The issue with that is the device you want might not be in stock.

Anyway, it doesn’t matter if I pay off an EIP early, maybe because I want to finance more, you really don’t need an excuse, if you CONTINUE service on the line, it doesn’t matter, you are still due the remaining credits, because your service is still active… how anyone needed this explained to them is sad.

Terrible. The next evolution to SMS MMS shouldn’t be proprietary and fragmented.Google Messages is meh and is the only RCS Unless you have a carrier device and use Samsung Messages which is soon going away. Apple and iMessage being Apple only ruined universal messaging and all users on Apple or Android should have not let this happen.

" High School students missing after the release of an open source product…" or something.

I’m surprised I havent read from the comments how funny it is: Of course I know it wasn’t a true restriction, after all its a man made program; however, isn’t it convenient for years T-Mobile told customers those plans had restrictions, line caps that could not be changed, saying they couldn’t make changes to the plan and you would have to switch plans to add more lines…

Yet, they are able to raise price as it fits them… Comical and pathetic.

Self imposed limitations…

I’m surprised I havent read from the comments how funny it is: Of course I know it wasn’t a true restriction, after all its a man made program; however, isn’t it convenient for years T-Mobile told customers those plans had restrictions, line caps that could not be changed, saying they couldn’t make changes to the plan and you would have to switch plans to add more lines…

Yet, they are able to raise price as it fits them… Comical and pathetic.

Self imposed limitations…

T-Mobile is trying to retrofit this bs, gaslighting people, well trying to based purely on greed. This " pay your last months bill " is something new.

It was both implied and understood when I selected that plan that the price would not change as long as we kept the plan. There was no promise or guarantee. This was an agreement.

Because my rate would not change this directly influenced how I did business with T-Mobile AND their competitors by deciding to upgrade, accept a promotion, decline a competitors offer, remain a customer, remain on my plan versus newer ones, etcetera.

Are people being wilfully obtuse or just dense. If the Price Lock / UN- Contract always had a 60 day “promise” this would have been brought up years ago. In fact, it states (ed) the opposite and the rates should not be changing. The way T-Mobile is handling this is disgusting. I could respect them more had they said " we are breaking the terms we proctored to you and will pay all penalities and fines associated both civil and arbitration, we also recognize how this violates consumer trust, we are officially the company we keep " - The Re-Carrier

…

RCS is crap, inconsistent, unreliable, lacking, buggy. It doesn’t even handle Dual SIM …

Android needed a native “iMessage” style solution at least 10 years ago.

I can buy a $99 flip phone, basic phone, up to a $1,500 premium device, SMS/MMS will function the same across all 3 devices. RCS however will not. So how is this the answer to advanced messaging on Android? It isn’t…

If Google bought BBM & made it their own when it was still relevant in the consumer space, made it native on all Android 10 devices & later with SMS/MMS fall back, this would be something! Damn I miss BlackBerry…

RCS is not seamless, not native, and it simply is not it. It’s the 1 thing I hate about Android, as creative and customizable as the software is, we need more…I hate what Apple represents in the consumer space and how people often think who use an iPhone which makes me never want one…

The moment Google saw the exclusivity Apple was doing, Android should have followed suite.

RCS sucks…

Seems like wasted effort & resources…

The people on the apps should be able to manage their own activity.

As long as the greater society continues to conflate sex(ual)/genitalia[male, female, intersex/hermaphrodite] with gender(man, woman, trans man, trans woman, non-binary, etcetera) nothing will reach a mutal level of comprehension.

The plethora of false positives makes this technology flawed - the number of females who will be flagged as trans 😅… the plethora of trans woman who will not get flagged…😅…

What a time to be alive…

These apps are not created to make meaningful connections. It’s to increase their profits and engagement. Apps have been around how long now, and we see a DECLINE in the quality of relationships not their improvement…

Both Apple and Microsoft are two sides of the same coin…

One went left, the other went right, both going to the same location…

The only thing to consider is how you prefer to travel and how quickly you want to arrive…

T-Mobile surveys current TMHI customers. Several months ago I did a survey that asked me how I use the service.

A lot of people got the $25 off discount and use TMHI as a backup already, and others with limited options use it as a primary.

$30 for 130 GB isn’t bad, but $25 for unlimited is good.

We’ve given up too much control… the damage is done.

I’ll be happy to see Reddit go down ! There moderation policy. Overly sensitive practices, inconsistent behavior, and cowardly moderators ruined the platform… don’t breathe too loud, you’ll get banned…smh

Is there an explanation why Connect doesn’t include taxes and fees but other prepaid plans do?

I’m so grateful, I have thousands of songs and just hit shuffle and made my own playlists. I always thought internet radio was overpriced 😅

Anyone heard back from their FCC complaint? My rate plan price shouldn’t be changed. It’s not even about the money per say, but the greed and term violations 🤨…