Having automation that requires real human time to deal with, that’s spam. If a human had sent each one of those messages, I wouldn’t like it, but it wouldn’t be spam. At least there’s parity, a human created a message for human. But now we have automation, a bot if you like, creating messages for humans. That’s spam. No matter how well-intentioned that spam is, it’s still spam
100% agreement.
Having automation that requires real human time to deal with, that’s spam. If a human had sent each one of those messages, I wouldn’t like it, but it wouldn’t be spam. At least there’s parity, a human created a message for human. But now we have automation, a bot if you like, creating messages for humans. That’s spam. No matter how well-intentioned that spam is, it’s still spam