As someone who worked in IT support at a university and later as a sys admin: I believe MOST people (including young people) can not use the internet or a computer when it goes beyond installing and using a (popular) app from the App Store.
Many people can not, for example, look up a program via search engine, go to its website, find and click the correct download link and then install the program.
Many people don’t even use websites anymore, they only use applications.
Their voices are missing online simply because they are basically tech illiterate. And I think that is a huge problem.
I’ll add to this that most people don’t understand the difference between a service and a client. Yes, even though they use email, to them it’s just “my gmail” and they don’t think past that. They don’t know you can use different clients, or the web. They just don’t. It’s an app on their phone.
The reason the internet was so great in the early 2000s is that THOSE PEOPLE WERENT ON IT.
I’ve had the most confusing conversation when a relative referred to their browser (Chrome) as “Google” (which to me means the search engine or the company, not the browser). It was only when they later mentioned Firefox as an alternative to Google that I realized what they were talking about.
Which is funny because if you open the App Store and search for Mastodon you’ll find an app you can install and will prompt you to create an account and login.
Yes it will default to mastodon.social or whatever but that’s a fine default.
Folks that say it’s too hard just don’t even want to try.
I saw numbers from some study about tech and people’s relationships with it or whatever and it’s insane how many people think Facebook is the entire internet now that they’ve had that integrated browser for so long. It’s just all they ever learned of technology, magic rectangle go to Facebook.
I understand not being “tech savvy,” a “hobbyist,” whatever - but I can’t fathom not bothering to consider how something I use daily works AT ALL. I hate cars but I learned enough to understand how to tentatively diagnose a problem and handle minor maintenance myself, but some people take their car to the dealer like 4x a year instead.
As someone who worked in IT support at a university and later as a sys admin: I believe MOST people (including young people) can not use the internet or a computer when it goes beyond installing and using a (popular) app from the App Store.
Many people can not, for example, look up a program via search engine, go to its website, find and click the correct download link and then install the program. Many people don’t even use websites anymore, they only use applications.
Their voices are missing online simply because they are basically tech illiterate. And I think that is a huge problem.
Given the number of people I’ve had to walk through downloading my store’s loyalty program app and set up their accounts, I’d believe it.
I’ll add to this that most people don’t understand the difference between a service and a client. Yes, even though they use email, to them it’s just “my gmail” and they don’t think past that. They don’t know you can use different clients, or the web. They just don’t. It’s an app on their phone.
The reason the internet was so great in the early 2000s is that THOSE PEOPLE WERENT ON IT.
I’ve had the most confusing conversation when a relative referred to their browser (Chrome) as “Google” (which to me means the search engine or the company, not the browser). It was only when they later mentioned Firefox as an alternative to Google that I realized what they were talking about.
Which is funny because if you open the App Store and search for Mastodon you’ll find an app you can install and will prompt you to create an account and login.
Yes it will default to mastodon.social or whatever but that’s a fine default.
Folks that say it’s too hard just don’t even want to try.
i couldnt count how many times my younger brother has asked me to delete files for him
I saw numbers from some study about tech and people’s relationships with it or whatever and it’s insane how many people think Facebook is the entire internet now that they’ve had that integrated browser for so long. It’s just all they ever learned of technology, magic rectangle go to Facebook.
I understand not being “tech savvy,” a “hobbyist,” whatever - but I can’t fathom not bothering to consider how something I use daily works AT ALL. I hate cars but I learned enough to understand how to tentatively diagnose a problem and handle minor maintenance myself, but some people take their car to the dealer like 4x a year instead.
Is madness.
People HATE learning. It makes them feel stupid. So they just avoid it.