cross-posted from: https://kbin.social/m/PCGaming/t/360252
Blizzard has opened up about the impact Overwatch 2 “review bombers” have had on the team, acknowledging that the “dissatisfaction” stems from “the cancellation of the much larger component of PvE that was announced in 2019 […] that Blizzard ultimately couldn’t deliver”.
In a statement posted to the game’s official website, Aaron Keller said that while being review bombed “isn’t a fun experience”, the plan was to “move forward” by “adding to and improving Overwatch 2”.
To brush off the overwhelmingly negative reviews as “review bombing” is to imply that someone with an ulterior motive either faked the reviews or orchestrated a virtual army to write insincere ones, yet there is no reason to believe that happened here.
Perhaps the people in charge at Activision-Blizzard should stop pretending to be victims, and accept that those reviews are the genuine and predictable response to the choices they forced on their customers. Take responsibility, learn a lesson, either fix it or do better next time, and hope there’s some good will left among what fans they haven’t yet driven away.