I find cashier lines to be too slow because of the socialization so I always go to the self checkouts.
A lot of old ladies will go to cashiers and have ridiculous questions and requests and you’re standing there with your 3 items dying inside.
@NathanielThomas @grte
So seniors with questions are the only persons slowing down check-outs???Sometimes the cashiers themselves are slow and scan items like they’re regretting every life decision they ever made.
What I love about selfcheckout is I go at my pace, as fast or slow as I want to be.
Sometimes the cashiers themselves are slow and scan items like they’re regretting every life decision they ever made.
Such a good description of my local cashiers’
You could always switch jobs with them for 2 weeks just to show them how it should be done.
People that make stupid assumptions slow the lines more.
Do I get a discount for checking myself out? Unless it’s 1-2 items and the normal line is full - it is cashier every time for me.
Same. I will go to the cashier even when it’s somewhat inconvenient to me just because I despise the idea that the grocery store is making me be the cashier for free.
Succinctly: they’re making it more annoying for me as a customer while simultaneously not providing someone with a job.
That’s why if something “fails” to scan or you input some produce at a cheaper price “on accident”, then it’s the store’s fault - you’re not a cashier, just a customer doing self-checkout.
I love self checkout, at least when it’s implemented well.
As far as I can tell there isn’t a single one that isn’t a steaming pile of shit. Where have you found acceptable ones?
That said I’m against them because it reduces the employment that a business requires while pushing the work onto the customers. Unless they are giving me a discount for using the self checkout you are effectively being an employee for free for the store.
you are effectively being an employee for free for the store.
You already accepted being an employee of the store when you decided to enter the warehouse to pick the items off the shelf yourself.
The only question is: Can you clock out faster if your co-worker helps you process the items you picked or will it be faster if you do it all by yourself?
I try to do self checkout whenever i can. Cashier is one of the most soul crushing jobs, no one needs to be dealing with food shoppers
I’m the other way around, kind of for a similar reason. I like to use the regular cashier line, because it gives me the opportunity to interact with adult humans outside of my own house. And I take that opportunity to be as supportive and friendly as possible to those people, partly in order to help “uncrush their souls.”
Also, I don’t like fighting with trying to open the plastic grocery bags, and I’m too forgetful to remember to bring my own bags.
most of the time I dont want to be a captive audience even for someone trying to be friendly. I have to be polite, and Im at work, I cant just leave.
I try hard to relate to people sincerely and as a fellow human being, and not walk over that line between employee and customer. I totally understand that the person is just doing their job, and maybe just doesn’t want any more interaction than absolutely necessary. I like to tell quick dadjokes, at the very least, and I feel bad about kind of pressing one on someone who clearly did not want to be a part of my hijinks the other day. I did get a little smirk back, so it wasn’t all bad, but still.
On the other hand, for example, another recent shopping trip put me in a cashier line behind someone who was obviously being somewhat difficult to a clearly young cashier. After they cleared out, and after my transaction was complete, I made a point of saying to the young man, “You’re doing an excellent job, really. I felt you might have needed to hear that.” I wasn’t lying, he was being focused and patient, although some of his nervousness was still showing through. He thanked me, and said it was his first day solo on the register. “Well, you’re doing great,” and I departed.
I have many more experiences like the latter than the former, so I think my approach is doing good overall.
remember we’re comparing to self checkout. It’s not really a point to say you can cheer someone up after dealing with a rough customer, because neither of those experiences would happen with self checkout. They’re somewhere else they’d rather be, it’s a job that shouldn’t exist.
Dont forget the fact most stores refuse to hire the staff needed to run the place smoothly. Why pay eight cashiers hourly wages when you can just have two cashiers?
There’s a BofA branch near me that has a dozen windows. I’ve never seen more than two clerks. Whenever I see something like that I remember that there used to be a time when corporations actually cared about providing good service. That time is long since gone.
Every store I go to that is not a mom and pop shop has several cash registers but only one or two in use, even on weekends.
