It really favors the company. Steam is explicitly saying no arbitration which levels the playing field.
Arbitration doesn’t save money. You still need lawyers.
What’s bigger is this explicitly says it allows class actions. Something that most prevent and require individual arbitration, consumers are better off when they can pool resources for lawyers against a giant corporation, especially since most would require an upfront payment for a large class action.
I just saw the Uber case and realized that this in definitely way differently in the US. I was not aware that completely getting around the law was such a common practice. I thought that Disney thing was a rarity
Usually it’s forced arbitration, you can’t sue
It really favors the company. Steam is explicitly saying no arbitration which levels the playing field.
Arbitration doesn’t save money. You still need lawyers.
What’s bigger is this explicitly says it allows class actions. Something that most prevent and require individual arbitration, consumers are better off when they can pool resources for lawyers against a giant corporation, especially since most would require an upfront payment for a large class action.
of course - but usually it’s way faster than getting a proper court-ruling - and since lawyers are paid per hour that makes a big difference
I’ve literally never seen any person argue that forced arbitration is a good thing for consumers…
It’s always corporations
I just saw the Uber case and realized that this in definitely way differently in the US. I was not aware that completely getting around the law was such a common practice. I thought that Disney thing was a rarity