• UnderpantsWeevil@lemmy.world
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    5 hours ago

    You can’t blame people for being reluctant to use the self-service checkouts, if there are no help!

    Much like with the locks on the storefronts, self-checkout is obnoxious in large part because the store owners don’t really trust you to swipe your own merchandise. The machines are constantly yelling at you for putting things on the wrong side of the machine or putting stuff in your basket before you finished checkout. And if you do anything wrong, the machine locks itself down so you can’t finish paying.

    Why should you need help at a self-checkout? Its contrary to the very premise of the system.

    • Mnemnosyne@sh.itjust.works
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      3 hours ago

      I don’t typically have this issue at Walmart at least. Their self checkout is smooth and effective these days.

      That said I still don’t use it, because it’s still shifting work to me without giving me compensation for it. If I got a discount for using the self checkout, sure, but I don’t. So I’ll keep using manned registers.