• slazer2au@lemmy.world
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      2 months ago

      If you have a dispute with Valve you have to hire a lawyer to take them to court. No “third party” mediation

      • Hannes@feddit.org
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        2 months ago

        Isn’t it often in both parties to settle things out of court? For the one that’d sue it’s usually more money at less cost and the company gets around possibly having a bad precedent set and the bad publicity to potentially losing in court.

        This is probably aimed at people creating issues in the hopes of getting a settlement for something that has a slim (but Nonzero) chance to hold up in court.

        It’s a company - I think this aims at people only bringing serious claims and reducing the paperwork for them - but since it’s Valve people will glorify everything they do

        • givesomefucks@lemmy.world
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          2 months ago

          Usually it’s forced arbitration, you can’t sue

          It really favors the company. Steam is explicitly saying no arbitration which levels the playing field.

          Arbitration doesn’t save money. You still need lawyers.

          What’s bigger is this explicitly says it allows class actions. Something that most prevent and require individual arbitration, consumers are better off when they can pool resources for lawyers against a giant corporation, especially since most would require an upfront payment for a large class action.

          • Hannes@feddit.org
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            2 months ago

            Arbitration doesn’t save money. You still need lawyers.

            of course - but usually it’s way faster than getting a proper court-ruling - and since lawyers are paid per hour that makes a big difference

            • givesomefucks@lemmy.world
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              2 months ago

              I’ve literally never seen any person argue that forced arbitration is a good thing for consumers…

              It’s always corporations

              • Hannes@feddit.org
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                2 months ago

                I just saw the Uber case and realized that this in definitely way differently in the US. I was not aware that completely getting around the law was such a common practice. I thought that Disney thing was a rarity