Perhaps that’s when it was officially codified, but it certainly has been at least an unofficial policy since way before then. I used to know people back in the day that would literally spend all day at Starbucks, sitting on their laptop using the wifi.
This has been a very long-standing policy of theirs going back to when they were a little company in Seattle.
But capitalism takes away any possible benevolence.
According to the article, the open door policy was established in 2018.
Perhaps that’s when it was officially codified, but it certainly has been at least an unofficial policy since way before then. I used to know people back in the day that would literally spend all day at Starbucks, sitting on their laptop using the wifi.